Frequently Asked Questions

What does POS mean?
POS stands for Point of Sale. It describes a type of automated device used at the place where sales are recorded, typically involving using a computer and software to track sales and inventory.

Why do I need a POS system if I already have a cash register?
In some ways a POS system is no different than a cash register. It rings sales, registers the prices, calculates the taxes, and provides some sales reports at the end of the day. A POS system can also track the inventory, re-order stock, keep track of customer purchases, do lay-a-ways and sales orders. Most POS software allows the retailer to integrate all of the store operations into one package, i.e., sales, inventory control, reports, accounting, integration of data into other programs such as spreadsheets, graphs, publishing, word processing, etc.

How is it possible for a POS system to provide all of these features?
A POS system is a combination of a standard P.C. (Computer) and custom written software designed specifically for retail businesses. The software contains all of the features for successfully operating a retail business and the computer allows you to integrate the POS system with other programs you may already be using such as spreadsheets, accounting, and word-processing.

Where can I find a POS system?
My local computer store does not sell anything like that. Point of Sale software and hardware are specialized products which require the expertise of professionals who know both the retail business world and computer applications. Denver Research has been providing this kind of service to both new and established retail businesses for over 10 years. Our background includes both solid computer systems knowledge and retail experience ranging over 20 years.

I allready have a POS system
I want to move to something better. How difficult will it be to transport my customer and inventory databases into my new POS system? If your old POS system has the ability to export the databases into a compatible format (i.e. tab delimited text files), then it is just a matter of importing the data into your new POS system.

We have little or no computer experience.
Will someone teach us how to use the POS? Training is the key to a successful transition into a new Point of Sale system. Denver Research provides thorough customer support with every installation. Learning anything requires taking the time to work with it and having a knowledgeable source to answer questions when they arise. Our systems support staff will guide you through the steps to a successful retail control systems and will provide support and assistance whenever you need it.

How long will it take to install my POS system?
The time it takes to install a POS system depends on your business needs, the number of POS stations, the number of stores, number of employees that are to be trained, and the options you have chosen. Most typical installations (single store/2-5 stations) can be completed in one day.

How much should I expect to invest in a good POS system?
Before you decide to invest in ANY POS system, you must answer a few simple questions: How much am I losing by overstocking with the wrong products and under stocking the more popular ones? What is my shrinkage? What are the advantages of knowing my customers' preferences? Are my profits high enough? Am I taking full advantage of my vendors' specials? How much time am I spending trying to obtain accurate information and helping my business to grow? All of these factors and others contribute to the reasons and value of having a POS system. Most systems will not only pay for themselves in a relatively short period of time, but will contribute significantly to your business' bottom line. A typical system from other companies can cost between $2500 and $4000 per station. You'll find our prices are much lower.