Denver Research

General Category => ezPower => Topic started by: rimpy86 on May 09, 2014, 04:47:13 PM

Title: Error on Profit and loss
Post by: rimpy86 on May 09, 2014, 04:47:13 PM

Hi, I am having issue with one of my products. When I go to Reports, then Products and then Sold Product Summary. I get one product showing me profits in negative when it should be positive.

Could you please assist with that.

Title: Re: Error on Profit and loss
Post by: ronaldrwl on May 10, 2014, 04:43:00 AM

Open the item in the Product Edit window and check the Avg Cost.  You may need to reset the Avg Cost in the Product Control window using the Tools / Set Avg cost to cost.

Title: Re: Error on Profit and loss
Post by: ronaldrwl on May 28, 2014, 04:05:31 AM

We sent you an update that may have fixed what caused this.  We found a combination of steps that gave an incorrect calculation of Avg Cost when doing a refund.