Denver Research

Hi, Just setting up cloud remote services on my pos, in the store set up under cloud report settings for this store: view reports on phone or browser   see address? after having paid the subscription fee, iam still waiting for confirmation email. How do i get the Web Address?
I take it that i must load the program onto the other computer that i want to view the reports or make changes on.
Do i have to update my program first or will it do the updates once this is all sorted?
Thanks for your help,
Mark
P/S are there any plans for adding automatic card surcharges to the program?
How does this program work with Shopify?

Hi Ronald,
Have fixed issue with Dual Screen, now setting up receipt email with gmail.
Have set up by all above but i get an error message  about
.NET FRAMEWORKS MISSING V4.0.30319
and the email will not function.
This issue is with V14 EZYPOS on Windows 7 pos ready pos machine/pc
Any ideas?
Regards,
Mark
Cartridgefix

Hi ,
I have done all that already, but i still can not see the second screen, from the pos developer, he told the following;
 
"If the customer display screen lights up, then it is not a hardware issue.

If you cannot drag a screen across to the customer display monitor, that means that your windows display settings (to get to it, right click on the windows desktop and select Screen resolution) are set to the default "Duplicate on Both Displays". You will need to change your Display Settings to "Extend These Displays".

Also, if the the setting is set to "Extend These Displays" then it may be something you may need to change in your software. I would refer back to your software provider for those instructions."

The above is all set correct.The pole sales screen appears on the main screen, but how can i drag it if i can find the customer window to drag into, is there some other settings or actions i need to set up first.
I think i need more detailed directions as i can not see how to make this happen. Any more ideas?

Thanks ,
Mark
Cartridgefix

Hi Ronald,
Thanks for your help.
Mark

In order to use the Cloud/Remote services i have to have the ezpos V.14 PROGRAM on all computers. Do all operating systems have to be the same as Win7/Win7 or will it work with WinXP PRO/Win7.
Can i use the same download file to put in the other computers for the cloud/remote function?
Will be relocating and changing Business Name in next few months, we have the early V.14, should we wait to make the changes all at once?
Are their any functions that will not work on WIN XP PRO or is it best to upgrade POS Computer hard drive unit first?
Thanks,
Mark

Hi Ronald,
I now have a working format for the movie points rewards, its abit of a long way around but now works. Fixed the problem, of the double points issues.
Is the Remote cloud service availible for Australia?
Thanks for your help and patience.
Mark

Hi Ronald,
Still with my rewards program, If $1 = 1 Point , with a redeem at 300 points on total sales $; what is the conversion i use?