Denver Research

Ronald,
I just figured it out, still need your help.
For some reason, that single invoice changed invoice date.  Not sure how Im anaged that.  The payment is still showing with the correct date, but looking at this invoice history, the date has changed and therefor is not captured any longer in the time frame I am looking to capture in the sales details report.
How can i gop and make a date change to the invoice, and keeping the same invoice number?
Thanks

Hello,
My receipt is set to print invoice style 5,  to print description, Quantity, Price, Extend. After applying the discount, the price on the printed receipt is the same under Price as under Extended Price.

It looks good on the screen, just not printing out the same.
Can you help?
Thanks

Hello again,
Is there any way to save this report, so i can open it in Excel - like all the other reports?

Hello,
Completely my faul, but once in a while it happens that I enter a credit card payment as cash payment, or vice versa. Because of this the Z-out reports show incorrect totals under cash or credit card totals.
What I would like to do is go to these incorrect entere payments on the invoice, and correct it, so an actual credit card sales shows as credit card sale instead of a cash sale.

What would be the correct way of fixing this?
Thank you

Thanks Ronald.  Yes, i am also using the Sales Details Report.  But when I run the Sales Detail report let's day for 3-1 through 3-31, it only shows me the payments for invoices that were created from 3-1 through 3-31.  It leaves out all the payments that were made for example for an invoice I created originally in February and too a downpayment on.  The open balance, when collected in March, does not show in the March detail Report.

Hey Ronald,

is there a way to show the invoice number in the sales screen?  In the area where it lits the quanityt, description, price, etc?
I have the list below the screen closed that shows the latest invoices, and would love to see the actual invoice number on top by the main sales scree.
Thanks

Helllo Ronald,

we have been using the system inthe store since 1/1/2011.  First month we had not issues and everything went smoothly.

Today we noticed several things.
We have invoices in the system and partial and full payments have been applied towards these invoices.  But when we run the  Sales detials report these invoices do not show in the report at all.  The reports completely ignores them.
Looking at the sales screen, there are there and the payments show up also.


In addition, what happend over the last 2 weeks or so is we enter invoices.  Looking at the sales screen, for example we see that invoice listed and when we click on the line to see the details, the amount of the invoice changes.  Without us editing it. 

We are using Version 13.341 Pro - General Retail.


One last question - what is the difference between using  the "Payment" or the "Finish" button when applyng a payment?  What is the one we should use if a customer makes a downpayment, and I don't want that invoice closed until the customer returns to complete the last payment? 

Thanks