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Messages - shooterssportinggoods

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1
ezPower / Restore a button
« on: March 17, 2014, 09:45:43 AM »
Over the weekend one of my employees deleted the "check" button.  We managed to get it bad but all it says is F5.  I need to know how to make it say "check" again.
Thanks

2
ezPower / Layaway returns
« on: January 06, 2014, 10:48:02 AM »
We need to cancel a layaway, but when we do the return it tells us to return the full amount of the purchase not just the deposit.  How do we do a return for just the amount deposited?

3
ezPower / charge customer returns
« on: December 10, 2013, 01:34:03 PM »
We have several customers who have charge accounts with us and are set up on terms.  How do we do a return when they need to bring something back so that it takes it off their account?
Thanks, Lillee

4
ezPower / gift cards
« on: October 22, 2013, 08:40:57 AM »
what is the best way for us to redeem a gift card sale that we have to activate from the gredic card terminal that isnt linked with this pos system when we finish the sale and click gift card it asks for a number and then wont accept it and then we have to run it as cash then it messes up the report any suggestions

5
ezPower / Time Clock
« on: September 23, 2013, 10:30:51 AM »
I have an employee who forgot to clock in one day last week.  How do I add the whole day? 

6
ezPower / Re: problem with terms
« on: September 19, 2013, 11:53:13 AM »
When customers with terms come to make a payment on their account, it does not show up that any previous payment has been made. 

7
ezPower / problem with terms
« on: September 18, 2013, 10:21:18 AM »
We let our customers use terms but when they make a payment it shows up on their reciept but not in their history.  What do we need to do to fix this?

8
ezPower / scanner
« on: September 12, 2013, 11:46:49 AM »
Is there a way we can turnoff the scanner at the end of the day without turning off the computer?

9
ezPower / lay-a-way
« on: September 04, 2013, 02:36:17 PM »
We have done several lay-a-ways today and when we look at sales totals, it appears like they are completely paid for.  When we check the customes themselves, it shows the correct amount paid.  Is there a way to make it not show the total in sales, just the amount they actually paid?
Thanks.

sorry for having to post so many questions today.

10
ezPower / Charging and billing later
« on: September 04, 2013, 12:01:16 PM »
We are changing over from out old not computerized system.  We have some customers who have charge accounts with us.  They come in, get what they need, put it on a ticket and we bill them for it at the end of the month.  Is there any way we can do something like that with the EZPower?

11
ezPower / Re: Z-Out Problems
« on: September 04, 2013, 08:59:15 AM »
Any way to see the drawer count?

12
ezPower / Avg Cost
« on: September 03, 2013, 03:12:16 PM »
What is the Avg cost that shows up in Product Edit?  Why is it frequently much more than the cost?  Is it causing a problem with out our earning show as a negative?

13
ezPower / Z-Out Problems
« on: September 03, 2013, 02:58:28 PM »
We have been having a problem with out laser scanner scanning while we are trying to Z-out.  It makes the z report print incomplete and we cant find a way to reprint the reports.  Is there a way to reprint the complete zout report? We found the Z History but that doesnt give us the same thing as the Z report.

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