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ezPower / Inventory Accuracy
« on: September 13, 2013, 08:46:54 AM »
We have had problems with inventory accuracy: fewer items on the shelf than the records indicate.
It has now been ascertained that the quantities are not being decremented when a sale is closed out with the "SNAP" method of payment. This payment method is enabled on the ManagerControl\Settings\PaymentMethods window and is immediatly under the "Cheque" method. I believe that it was originally "Food Stamps"... I changed the terminology to conform with the SNAP program.
The register is running V13.701
So, what can I do to get SNAP sales to decrement the counts properly?
Again, Thanks for the help,
Lee
It has now been ascertained that the quantities are not being decremented when a sale is closed out with the "SNAP" method of payment. This payment method is enabled on the ManagerControl\Settings\PaymentMethods window and is immediatly under the "Cheque" method. I believe that it was originally "Food Stamps"... I changed the terminology to conform with the SNAP program.
The register is running V13.701
So, what can I do to get SNAP sales to decrement the counts properly?
Again, Thanks for the help,
Lee