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« on: May 12, 2011, 01:28:55 PM »
Ok , this is my second topic regarding this problem , here is my procedure
customer are setup As NET 30 ( not Quick term)
Place the sale , click FINISH got asked if customer want to pay, i select NO , then i got copy of the unpaid invoice.
Invoice is reopen, click PAYMENT , select payment method ,print receipt , tranasaction is completed ,
everything is fine there
Customer come back for refund
click on REFUND
enter invoice number
select Defective as reson for refund
Got asked ISSUE customer store credit (YES) or (NO)
i click no ,
cash register open ,
a receip is printed with CUSTOMER BALANCE :(value)
so im never able to refund customer via cash , or credit card , only customer blance is applied , ...
need help please