Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - BigLakeGrocery

Pages: [1] 2
1
ezPower / DVD rental report shows returned movies
« on: February 03, 2015, 10:32:27 AM »
Hi, we are having an issue where some DVDs continue to show up on our Rental List report.  I have marked them as returned but they continue to show up on the report and are marked as not returned.  I have gone so far as to delete the DVD and re-add, and deleting the customer who rented the DVD, but they still show up on the report.  Any ideas?

Thanks,
Tamara McCoy
Big Lake Grocery
Ver 13

2
ezPower / New Printer, z-out report printing problem
« on: November 13, 2014, 10:40:57 AM »
Hi,
I installed a new printer yesterday and when we ran our end-of-day last night, we selected the new printer.  the printer has an auxiliary print slot for envelopes and over-sized paper.  for some reason, the eod report selects this print slot, thinking it needs to print on a roll, instead of the regular tray with regular paper.  If I manually select Tray 1, the printer gives me an error saying that tray does not support the paper type. How do I set the system up to print the eod on 8 1/2 x 11 paper?

Thank you,
Tamara McCoy
Big Lake Grocery
Ver 13.850


3
ezPower / Re: Department & Categories Subtotals have unknown Total
« on: October 22, 2014, 05:19:14 AM »
ok, thank you.  these are mistakes.  everything is meant to have a department.  how do I determine which products these are so I can assign them to a department?

4
ezPower / Department & Categories Subtotals have unknown Total
« on: October 21, 2014, 01:07:27 PM »
Hi,
I am trying to balance my end-of-day reports and am having a difficult time figuring out a total at the top of the Department Subtotals and Categories Subtotals
it reads as follows:
Departments Subtotals
9
Total 43.99
Beer & Wine  62
Total 477.44
Coffee & Espresso 11
Total 17.32
and so on.....

Categories Subtotals
9
Total 43.99
Beer 45
Total 318.69
Breakfast Food 13
Total 40.26
and so on......my question is what department does the 43.99 come out of?  If I don't include the 43.99 then my balancing is off that amount.

Thank you,
Tamara McCoy
Big Lake Grocery
Ver 13.850


5
ezPower / How to get back to the Sales window after retrieving a Closed Sale
« on: September 22, 2014, 03:48:58 PM »
Hi,
I am wondering if there is a way to revert back to the Sales window after double-clicking on a closed sale.  The buttons gray out and I have tried the Esc key and X-ing out of the Sales window, but then I have to log back in.  Is there something I am missing?
Thank you,
Tamara McCoy
Big Lake Grocery
Version 13

6
ezPower / Re: Setting up Mix and Match
« on: July 14, 2014, 06:25:20 AM »
Thank you!  That will work.

7
ezPower / Re: Setting up Mix and Match
« on: July 09, 2014, 03:24:01 PM »
Almost all of our mix-n-match pricing is buy 2 for a set price. 
ex:
1 for $1.99
2 for $3.00
discount is $1.01 NOT a % of price.  Is there a way to enter the discount $ instead of %?
Thanks,
Tamara

8
ezPower / Re: Importing Rental Items
« on: July 07, 2014, 09:57:05 AM »
Thank you for the Out of Stock Hold option, it works great!  Is there any possibility to do the same for Rent Price and Late Fee?  I can't import the Late Fee and for some reason Rent Price ($1.99) imports as $1.00.  FYI, I have verified that the Rent Price is listed in the .txt file as 1.99 and all fields are formatted as text.
Thanks,
Tamara

9
ezPower / Setting up Mix and Match
« on: July 07, 2014, 09:12:24 AM »
I am having trouble setting up Mix and Match pricing for a group of items.
For this group, if you buy 2 of any items in a sub category you pay $3.00  each item is $1.99.

I have created a Sub Category for the items.  In the Manager screen, I selected Products, Discount and selected 2. Use product Sale% discount for sales within the Sale date period.  I changed the sale end date to next year.

In the Product Control, I edited the items to be included in the sale and set a sub category on the Data tab.  I then selected Discounts on the Functions tab and Checked Mix and Match by my new sub-Category, checked Buy 2.00, checked Amount and $3.00 next to Amount.

I logged completely out and back in, go to the sales screen to test and the discount does not show up.  What am I doing wrong?

Thanks,
Tamara McCoy
Big Lake Grocery
Version 13.830

10
ezPower / Re: Importing Rental Items
« on: June 27, 2014, 12:14:25 PM »
Being new to this, where would I find this update?  And, thank you very much!

11
ezPower / Re: Importing Rental Items
« on: June 27, 2014, 07:31:17 AM »
Thank you, thank you,  thank you, thank you, thank you, thank you, thank you, thank you!

12
ezPower / Re: Importing Rental Items
« on: June 27, 2014, 07:16:51 AM »
I have 1500 movies, all of which need Out-of-stock Hold checked on them.

13
ezPower / Re: Importing Rental Items
« on: June 24, 2014, 04:39:09 PM »
I was able to get Sell Mode, Rent by day and Rent Length, Ask to work as you described.  When I enter 1.99 for Rent price, 1.00 is inserted into the product instead.  Following your example, I chose Options, 12 (for Out of stock, Hold), but Service, Discontinued gets checked and when I tried and Options, 13, Hide from WebGen get checked but never Out of stock Hold? I have made sure that all fields are set to general text.

14
ezPower / Re: Importing Rental Items
« on: June 23, 2014, 10:49:59 AM »
I don't understand how AH, CV and AD match up in ezP?  I tried a test record, inputting AH=Ask as Rent Length, CV=1.99 as Rent Price and AD=Ask as Sell Mode.  each of these fields remained blank. Also, I am at a loss as to how to enter the Option Out-of-stock Hold.

15
ezPower / Re: Importing Rental Items
« on: June 23, 2014, 08:04:33 AM »
I exported the data to an excel file, saved it as a .txt file to import it.

Pages: [1] 2