Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - seagull

Pages: [1]
1
ezPower / Z-out Report - show tax breakout
« on: July 21, 2020, 06:00:00 AM »
Is there a setting that will have the tax break out appear on the z-Out report run from the Sales window?  The z-out history report (from Manager window, Reports Payments) has this break out and it was present on the z-out report of our prior version. This would help our manager as she would like to use the z-out report to determine daily total sales revenue which taxes collected are not revenue. Samples of the two versions included.

2
ezPower / Sales Export - Not Respecting Date Selection Criteria
« on: June 30, 2020, 08:22:41 AM »
Using V14. Discovered the export of Sales data (Sales Control; File; Export) is not respecting the date criteria provided. No matter what criteria is specified all sales, including the zero value "next" sale, are being exported to the PC file. We use this export to get the sales data into our ERP so our import utility now has to check for duplicates of data already imported. Is there a setting we have overlooked?  Also, what is the option Sales (New Sales) supposed to select?  It would be ideal if "New" meant sales not already exported once.

3
ezPower / Re: E-mail Z-out missing carraige returns
« on: June 30, 2020, 08:08:48 AM »
Check the body.txt file as suggested. This file was formatted correctly when opened using Notepad.  Went back to E-mail settings, noticed use HTML format was checked; removed that check and resent a z-out e-mail. With HTML not checked the content of the e-mail appears correctly.  Must be a glitch in whatever is being used to convert the body.txt file to html is not inserting <BR> where carriage returns exist in source. We are fine with not using HTML.

4
ezPower / Re: Roll Receipt Not Printing Full Wdith
« on: June 24, 2020, 08:54:08 AM »
Thanks Ronald... changing to 4 inch width did the trick, print now uses full width of available paper.

5
ezPower / Re: E-mail Z-out missing carraige returns
« on: June 24, 2020, 04:16:58 AM »
Ronald,

They click on the Envelope Icon on the Z-out screen after they have done their cash reconciliation but prior to accepting the Z-out. They did the same with the old version (v8) (icon different). The report comes as the body of the e-mail, not an attachment. With v8 it was formatted pretty well the same as the printed report; v14 is missing the line feeds/carriage returns so quite difficult to read.

6
ezPower / E-mail Z-out missing carraige returns
« on: June 23, 2020, 10:26:09 AM »
Using Version 14, when we e-mail the z-out report to our retail manager the content is showing as one big long single line, wrapping per viewing window size. Tried viewing with both Thunderbird client and our e-mail service's webmail browser client and both do this. Is there some way to get the content to look more like the printed report?

7
ezPower / Re: Roll Receipt Not Printing Full Wdith
« on: June 23, 2020, 10:21:11 AM »
Still not printing full width. Attached are our settings and a sample. Please advise.

8
ezPower / Re: Roll Receipt Not Printing Full Wdith
« on: June 18, 2020, 10:27:02 AM »
I will check it out next week, I am not working at that site right now. Thanks for checking.

9
ezPower / Roll Receipt Not Printing Full Wdith
« on: June 16, 2020, 08:44:32 AM »
Setting up a new install of v14. We are using an Epson TM-U220PD with generic text driver. I have set the roll receipt paper width to "3".  When we use our preferred Receipt Style #4, the content prints fine but is only using 2" of the paper width. If we use Receipt Stlye #5 then all 3" are utilized.  Is there a way to have Style# 4 use the full width of the paper roll or is it fixed to only use 2" regardless of available width?  Receipt looks odd with all the white space on the right.

Pages: [1]