Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - CareTek

Pages: [1]
1
ezPower / Asking for a password when ready to finalize a sale
« on: April 29, 2023, 10:07:56 PM »
Get this issue after installing ez power on 2nd station

2
ezPower / Re: Error with Mercury credit card processing in v13
« on: March 31, 2011, 08:10:29 AM »
Yes, that's exactly what it was.

Once Mercury fixed the account setup on their end, it just started working.

3
ezPower / Re: Error with Mercury credit card processing in v13
« on: March 27, 2011, 08:13:29 AM »
Quote from: ronaldrwl on March 27, 2011, 05:32:43 AM
Does mercury know the account is for ezPower?

Yes.

Quote
I've not seen that message before.

I always seem to get the really unusual problems. :)

Quote
In the Payment Methods window only use the "Credit Card" or "Debit Card" settings for credit cards.

"Cash" and "Credit Card" are the only payment options enabled.

4
ezPower / Error with Mercury credit card processing in v13
« on: March 26, 2011, 09:33:45 AM »
When attempting to process a credit card, customer gets a pop-up message "Error processing card. Merchant setting requires RecordNo and Frequency."

Customer has version 13, and we installed the DSI ActiveX control specified by Mercury support.

- Customer's Internet connection is working.
- Customer has a valid merchant account with Mercury.
- Verified Merchant ID is correct in Settings -> Payment Methods -> Mercury.
- Verified customer has .NET framework installed (versions 2.0, 3.0, and 3.5 are present).

Looking for further troubleshooting suggestions.

Pages: [1]