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Messages - Ches

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1
ezPower / Re: Points catagory errors
« on: June 03, 2014, 06:22:32 PM »
Actually until a later version or something, it's OK to skip this for now. I did a search through our massive product list and only a small % of products are above 255. On those I will know which ones and can process that manually. Not a problem. I was just hoping there was a simple adjustment.

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ezPower / Re: Points catagory errors
« on: June 03, 2014, 06:10:24 PM »
Well that wouldn't work because the commissions earned on the sale would not add up.
 You see our commissions are actually commission credits. Fortunately most of the products are under 150 commission credits so I will just have to make a note when a drum is sold..

Our dealers are just like customers. they are outside buyers who resale. We act as a warehouse to them and the commission credits are a way they can sell at wholesale (little or no mark-up) and then when we send the commission credits (a number) based on their monthly purchases to corporate, they get paid from the corporate office in the form as a sales commission.
Yes, just like a cost, each product also has it's own unique commission value. Unfortunately there is no percentage which we can use as a rule of thumb. But if there was, the commissions only work with employees and not customers.



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ezPower / Re: Points catagory errors
« on: June 03, 2014, 02:08:00 PM »
Your commission catagory will not work because that is a percentage. Each of the AMSOIL products have a commission value which is set by corporate. At the end of the month we add up the commissions and transfer to the main office where our dealers are paid based on the total commissions earned. The points category is the only "box" if you will which shows on our dealers when we look up their names. (dealers are not employees, they are customers who collect "points" from their product sales.

Is there any way you could modify my program then to work with the higher numbers? That would save me potential hours of work.

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ezPower / Points catagory errors
« on: June 03, 2014, 07:50:34 AM »
All of our products have a commission value which converts to $$ to our dealers who buy here. So in order to make that # work I have been using the "Points" category as it seemed to work well in adding these up as our dealers buy here.
 I just discovered a problem. The larger valued items (220 to 2000 points) when I enter them via the spread sheet all the numbers change! If I enter 1931 and save it converts to 139.. Why is this? What is wrong and how can we correct this? Ive been paying out the wrong commissions!!

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ezPower / Re: reading past sale
« on: November 12, 2013, 07:06:17 AM »
Thank you, I'll give it a try.

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ezPower / reading past sale
« on: November 07, 2013, 01:12:58 PM »
Im trying to find out what items a customer bought in a past sale. As the item # is what I need yet the receipt only shows the description which are all the same (Same type of item just different part #  air filter). I should paste the item numbers into the description tio prevent this.

 But on past orders the "product Info" button does not work. I click on the product and it only shows the product at the top of the line. Is there something which is not set properly?

7
ezPower / Customer debt clearing
« on: June 25, 2013, 04:08:24 PM »
Hello,
 I had a sale which I mistakenly entered a cash payment for less than the amount. When I thought I was clearing it with the "X" it must have went though but I then entered the proper amount of cash then there was somehow a debt of $30 yet the receipt showed paid and it was - but when I go into the file it still shows a debt of 30. Strangely it only clears when I add into the payment window the $30 and don't apply it to anything - then the balance shows zero.. What on earth is this? I'm afraid if I apply the payment (which really doesn't exist) it will be stuck in there forever..

Any help or comments appreciated!

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ezPower / Re: Customer Credit - how to clear?
« on: October 31, 2012, 07:51:33 AM »
All the sales for this generic customer we call "city sales" are balanced but a credit remains. Isn't there any way to pay that out??
The only way I see to clear it is to make a sale of other products then put them back into inventory but that's not a good method as that would register a sale and tax to be paid.

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ezPower / Customer Credit - how to clear?
« on: October 30, 2012, 08:31:23 AM »
For our fast and non-formal customers I don't enter a name thus use a generic name for some of the retail sales..  Sometimes there are mistakes where this fictitious customer has a credit. How do I clear this credit or issue it out as cash?? It's effecting receipts confusing the customers. Thanks!

10
ezPower / Re: Roll receipt "Offer"
« on: October 18, 2012, 04:33:02 PM »
Well I guess in my case the UPC or bar code is irrelevant. If I were to hand a receipt to a customer with a special offer it should say "Special Offer" otherwise it's useless. With a product description and a UPC number they may think I charged them for something they didn't buy.

Any chance it could be expanded to include a phrase?
 Thanks.

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ezPower / Re: Roll receipt "Offer"
« on: October 18, 2012, 10:32:17 AM »
That's what I thought but there is no specific data entry point for the coupon details and it centers the UPC number on the receipt. the customer wouldn't be much interested in that.


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ezPower / Roll receipt "Offer"
« on: October 11, 2012, 10:31:09 AM »
I noticed on the roll receipts there is a setting for a Receipt Offer.
 When I set this it tags the product name and the UPC number at the bottom of the strip.

Could you explain what this was intended for because to be useful I would like to put a phrase in place of the UPC code.  Or was this meant to create a new product for the offer in order to ad that sale or promo info into the description in the product area?


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ezPower / Re: Selling not from Inventory - Drop Shipped items
« on: October 31, 2011, 10:21:25 PM »
Then my only guess why it pulled from Inventory is because I hit the button several times. If that's not the case I can't be certain it works as there is no indication when it's pressed.

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ezPower / Re: Selling not from Inventory - Drop Shipped items
« on: October 31, 2011, 12:36:21 PM »
Well, I tried the drop ship button - It seemed to not do anything at all.  And the product was removed from my inventory. Any help? Thank you...

15
ezPower / Re: stock update
« on: September 21, 2011, 11:01:20 AM »
I'm also having one heck of a time with this too. I have a product which shows 2 in stock. I only have ONE. So when I enter -1 to the add box, then add the -1 and then hit the stock correction it remains 2 in the inventory.. How do we lower the number?

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