Author Topic: Payouts Not Listed In Daily Reports (Read 13853 times)

VaporPhoxxe · « **on:** July 07, 2015, 06:08:55 AM »

Payouts are not listed in daily reports in Version 14 after upgrade and import from Version 13.
Also no payouts listed in Payments/Payouts reports.

VaporPhoxxe · « **Reply #1 on:** July 07, 2015, 06:49:10 AM »

When I run a Payments/Payout Report and select yesterdays date and payouts, it generates a blank report.

ronaldrwl · « **Reply #2 on:** July 07, 2015, 06:58:42 AM »

Just select the Payout filter and leave the date at full range. Do you see your payouts now?

VaporPhoxxe · « **Reply #3 on:** July 07, 2015, 07:02:12 AM »

Nope, I've got a blank page.

ronaldrwl · « **Reply #4 on:** July 07, 2015, 07:29:08 AM »

Do you see all the payment to the sales?

VaporPhoxxe · « **Reply #5 on:** July 07, 2015, 07:33:57 AM »

Yes, Pay Method and Payments are shown.

ronaldrwl · « **Reply #6 on:** July 07, 2015, 07:38:19 AM »

Can you see payouts done in v14?

VaporPhoxxe · « **Reply #7 on:** July 07, 2015, 07:50:03 AM »

Yes, I just did a test payout and it shows.

ronaldrwl · « **Reply #8 on:** July 07, 2015, 08:00:58 AM »

OK, I have an update for you. I'm sending it now.

VaporPhoxxe · « **Reply #9 on:** July 07, 2015, 08:05:27 AM »

Really?! Excellent !

VaporPhoxxe · « **Reply #10 on:** July 07, 2015, 08:14:39 AM »

I'll need to update 13 and export like before and then update 14 and import as before?

ronaldrwl · « **Reply #11 on:** July 07, 2015, 09:32:28 AM »

We sent you an update for v13 and v14. After updating perform the sales export/import.

Denver Research