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Author Topic: Error on Profit and loss  (Read 9435 times)

Offline rimpy86

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Error on Profit and loss
« on: May 09, 2014, 04:47:13 PM »
Hi, I am having issue with one of my products. When I go to Reports, then Products and then Sold Product Summary. I get one product showing me profits in negative when it should be positive.

Could you please assist with that.
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Offline ronaldrwl

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Re: Error on Profit and loss
« Reply #1 on: May 10, 2014, 04:43:00 AM »
Open the item in the Product Edit window and check the Avg Cost.  You may need to reset the Avg Cost in the Product Control window using the Tools / Set Avg cost to cost.
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Offline ronaldrwl

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Re: Error on Profit and loss
« Reply #2 on: May 28, 2014, 04:05:31 AM »
We sent you an update that may have fixed what caused this.  We found a combination of steps that gave an incorrect calculation of Avg Cost when doing a refund.
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