« previous next »
Pages: [1]   Go Down

Author Topic: Doesn't happen often but  (Read 10217 times)

Offline rincon de la vieja

  • Newbie
  • *
  • Posts: 1
    • View Profile
    • http://www.blueriverresorthotel.com/rincon-de-la-vieja/Rincon_de_la_Vieja.asp
Doesn't happen often but
« on: April 17, 2011, 12:04:56 AM »
Doesn't happen often but we have a sales order locked and can't finish.  It is not on any screen and we have shut down all workstations and server and still getting message that it appears to be open on another screen.  Is there a way to unlock?
Logged

Offline shakilmalik

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: Doesn't happen often but
« Reply #1 on: April 17, 2011, 12:05:48 AM »
Did you have any computer crashes?  Quit the program on the server and delete the file "User.ezp" in the ezp folder.
Logged

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1679
    • View Profile
Re: Doesn't happen often but
« Reply #2 on: April 17, 2011, 05:57:23 AM »
That should work.  Open the Help window and click on the Database button.  This will open a window.  Open the ezp folder to find the User.ezp file inside.
Logged
Pages: [1]   Go Up
« previous next »