CREDIT CARD PAYMENTS

[robertnj63]

Hi Ron,

We have version 13.411 and using Mercury payment systems as our processor. There are many times when our net 30 customers want to pay their balance with a credit card. As it stands now, the software will not let us process one payment for all the invoices...we have to process each invoice separately, which can be quite a pain when the ustomer has many invoices. Do you know of a way where we can just process the total amount due?

Bob
Laird Stationery

[ronaldrwl]

Yes, you may have the Payment button on the sales screen or just open the Customer Control.  Select the customer and press the Payment button (top right).  Now click New Payment.  Follow the directions on the screen to apply the payment to the sales.

[robertnj63]

Ron,

We have tried that. We than select the multiple invoices and enter the amount. So far..so good.....but when you go to process the credit card we get an error message saying that there must be an invoice number assigned to the payment. It works fine when you select one invoice at a time...process the payment....go back select anothyer invoice.....process the payment...etc. It simply wont let us do an aggregate amount. More and more people are wantng to pay off balances with credit cards and this is presenting a problem.

[ronaldrwl]

That is actually a requirement of that processor and the error message is from them.  I'll check to see if there is a way around it.

[ronaldrwl]

I'm sending you an update that gets around that requirement.