« previous next »
Pages: [1]   Go Down

Author Topic: Computer Crash  (Read 9787 times)

Offline MichaelAbz

  • Newbie
  • *
  • Posts: 3
    • View Profile
Computer Crash
« on: October 01, 2013, 05:37:50 AM »
Hi

I have been using the uk version 8.7 for some time.

After a computer crash I have not been able to access my old files. I am able to run ezPower but none of the sales or po details are there.

I have recovered the disk but don't know what file to look for or where.

Any ideas gratefully appreciated

Michael;
Logged

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1679
    • View Profile
Re: Computer Crash
« Reply #1 on: October 01, 2013, 08:44:11 AM »
Did you install the software on a new computer?  What Windows OS?
Logged

Offline MichaelAbz

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Computer Crash
« Reply #2 on: October 02, 2013, 03:14:47 AM »
no the disk was ghosted to another one.

Windows 7

I have also tried copying directories. The program works but the data is not there??

Any help gratefully received

Logged

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1679
    • View Profile
Re: Computer Crash
« Reply #3 on: October 02, 2013, 07:07:35 AM »
Windows 7 doesn't allow data in the program files directory like it used to be stored in older Windows versions.  Open the ezPower POS folder wide.  You will see a Compatibility Files button. Click that to see where W7 is storing files.  Put you old ezp folder in there.
Logged

Offline MichaelAbz

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Computer Crash
« Reply #4 on: October 02, 2013, 08:58:43 AM »
Many thanks

That has worked.

Michael
Logged
Pages: [1]   Go Up
« previous next »