Author Topic: Caller ID  (Read 9010 times)

Offline EntityEpos

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Caller ID
« on: February 09, 2015, 07:50:00 AM »
Hi,

Using V14

Would like some advice on caller ID, how o set it up and the best way to use it.

Thank you

Offline ronaldrwl

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Re: Caller ID
« Reply #1 on: February 09, 2015, 03:37:43 PM »
Connect a Whozz Calling box to a serial port on the computer.  In the Settings / Printer & Equipment window enter the serial port# being used.  In the Settings / General, select "After Sales Open: Caller ID window".  The software will listen for calls in the sales window.  When a call comes in it will get the phone# and open the customer account that matches the phone#.
« Last Edit: February 06, 2020, 09:00:55 AM by ronaldrwl »