Loyalty Points Settings on Control Manager

[Mark Cumming]

Setting up new rewards system, with Loyalty points based on total sales value.
Within the settings for points with total sales, where 1 point = $1 the setting is 0.00  can i have a setting at 0.02 to give the value of 1 point = $50 spent to be redeemed at 6 points for $300 spent ie 10% of the sale the points are Moive points so 2 tickets on $300 spend 6 points.
My system v14 does not want to work at the value of 0.02 setting.
Any ideas?
Thanks,
Mark
Tonerfillguy

[ronaldrwl]

I'm not sure I follow but here are the formulas:

Store Credit = Customer Points X Conversion#
$2.00 = 10  X 0.20

Or,

Customer Points = Sales Total * Conversion#
2 = $100.00 * 0.02

[Mark Cumming]

Hi Ronald,
So if i understand correct 1 point = $50 * 0.02
With total sales value is there a way to set the redeem Point value?
What other conditions must the program meet, ie nil points on products / nil current points in member account/ customer name must be used
Is there any thing that iam missing?
Thanks ,
Mark

[ronaldrwl]

Each product has a Redeem Points field.  Open the Product Edit window to set it.
Settings / General, "Offer To Redeem Points".

[Mark Cumming]

How can i use redeem points if the points are based on total sale value? And not per product. If the redeem point value is set at say $300 in total sales, to reddem as a vochure to use for moive tickets not free product or cash.
Thanks , Mark

[ronaldrwl]

You can earn Points or Store Credit.  Option 2 gives you points based on the sales Total.  The points can be used to get free products.  The free product can be a vochure (Coupon).

[Mark Cumming]

Hi Ronald,
Thanks for your advise, i now have the system giving me the correct points on the total sale value.
How can i make it prompt me to redeem points for a coupon, then reset to zero points after a coupon print out.
As the products don't have points set or a redeem point set on the products.
So how can i make the system prompt to redeem a coupon at 6 points on sales total spent set at $300/6 points ?
Thanks,
Mark
Tonerfillguy

[ronaldrwl]

In the Settings / General use the "Offer to Redeem Points".  There is no connection to the Coupon function in ezPower to the point system.  In ezPower a coupon is a product that gives a discount.

[Mark Cumming]

I HAVE SET OFFER TO REDEEM POINTS, HOW CAN I TRIGGER IT TO PROMPT AT 6 POINTS ON SALES TOTAL OF $300=6PTS?
Thanks, Mark

[ronaldrwl]

It will offer to redeem points automatically when there is enough points to redeem something in the sale.

[Mark Cumming]

Hi Ronald,
Still with my rewards program, If $1 = 1 Point , with a redeem at 300 points on total sales $; what is the conversion i use?

[ronaldrwl]

To convert 1 point to $1 use the conversion of 1.

1 x 1 = 1

[Mark Cumming]

Hi,
i have set the conversion rate to 1 for 1 pt = $1 , however for some reason i get 600pts.
What setting should i use for customer type?
or can it be something else? It offers to redeem points now that i set the points value to the $ sale price and the redeem rate to 300, but gives me 600 points
Any ideas?
Thanks,
Mark

[ronaldrwl]

What's the amount of $.  If you have $600 that will convert to 600 points.

[Mark Cumming]

Hi Ronald,
I now have a working format for the movie points rewards, its abit of a long way around but now works. Fixed the problem, of the double points issues.
Is the Remote cloud service availible for Australia?
Thanks for your help and patience.
Mark